Covid-19

To our valued customers,

During these unprecedented times, we want to assure you that we have implemented added security measures to ensure the safety of our customers and employees under the recommendations of the Canadian Government.

One major measure is the launch of our curbside pick up service which will provide contact less pickup for customers at every Elevate Cannabis location. To complete your curbside pick up order click here.

While our stores will remain open, in order to continue to deliver the best experience our customers know and love, we are happy to share the ongoing added measures below:

  • Reduced operating hours and staff
  • Removing all smell jars and kiosks
  • No cash transactions
  • Use of credit/debit machines only (tap whenever possible)
  • Limiting store traffic
  • Rigorous cleaning schedule including hourly sanitization of all surfaces
  • Social distancing floor markers for staff and customers
  • Installation of plexiglass dividers at sales counter
  • Curbside pickup 

We encourage all Canadians to monitor the situation and take all precautions necessary to protect public health. Please visit Canada’s Public Health website to familiarize yourself with the latest updates and please do not visit our locations if showing symptoms.

Stay safe, and we hope to see you in our stores soon!

Elevate Cannabis Customer Care

Updated: April 24, 2020